Features for alerting, information and crisis management

EVALARM offers a central platform for digital alerting, emergency communication, and crisis management. The solution helps organizations quickly alert individuals, correctly classify events, coordinate actions, and trigger targeted escalations. Key functionalities include multi-channel alerting, location- and role-based alerting logic, feedback, task management, situational awareness, and automated escalation processes.

Digital alerting with EVALARM means that individuals, groups, or roles are quickly and specifically informed via digital channels in the event of an incident. Alarms can be triggered via the web, an alerting app, a PC client, or technical systems such as fire alarm systems or building management systems. Alerts are delivered via various channels, including push notifications, SMS, email, phone calls, or desktop notifications.

EVALARM supports multi-channel alerting via various communication channels. These include push notifications via the alarm app, SMS, email, phone call, and desktop alerts . This ensures that relevant individuals can be reached even if they are in different locations or using different devices.

Yes. EVALARM allows you to alert individuals, defined groups, roles, or multiple organizational units simultaneously. The alerting logic can be configured based on location and role, ensuring that in an emergency, precisely those individuals responsible for the specific location, area, or incident are notified.

EVALARM provides relevant information in a structured manner in the event of an incident.This includes, among other things, incident data, affected areas, building plans, fire department route maps, GPS information, contacts, responsibilities, and instructions for action. This provides those in charge and emergency responders with a rapid, uniform information base for assessing the situation.

Following an alert, EVALARM supports the structured processing of actions. Those responsible can use task lists, instructions, and status information to assign tasks, track their progress, and exchange information in real time. Status changes and completed actions can also be documented.

Alerted individuals can provide feedback or acknowledge the alert. This makes it clear who received the alert, who is available, and who has already responded. This feedback information helps those in charge to better assess the situation and, if necessary, involve additional people or escalate the situation.

Yes, EVALARM offers the option to store and then select different responses for acknowledging an alarm (e.g., "I am on site", "I will arrive in 10 minutes", etc.).

Yes, with EVALARM you can display alarms on the lock screen.

Yes, you can configure which people or groups should have their phone muted.

Below you will find example configuration settings for your Samsung or iPhone.https://www.google.com/search?q=samsung+a50+haptik+und+blitz+bei+meldungen&client=firefox-bd&hs=vd… https://www.google.com/search?q=iphone+haptik+und+blitz+bei+meldungen&client=firefox-bd&hs=fya&sca…

Multi-channel alerting is important because in an emergency, it is never guaranteed that a single communication channel will work or be noticed immediately.If EVALARM were to only send alerts via one channel , for example only via app push notification, there would be several risks:The smartphone is silent or offline.Push notifications are disabled.The mobile network is disrupted.The recipient is working on a PC and cannot see the mobile phone.Emails are read too late.In the event of a power outage or IT malfunction, individual systems may fail.In noisy environments, a signal will not be noticed.In the event of cyber incidents, certain communication channels may no longer be trustworthy.Therefore, multi-channel alerting is a key advantage: The alert reaches people in parallel or escalating via multiple channels .

Typical trigger paths in EVALARM1. Via the EVALARM appThe user opens the app and selects a pre-configured alarm scenario, for example:fireFirst aidevacuationthreatTechnical malfunctionEmergency / SOSThe alarm is then sent to the stored recipient groups.2. Via the web clientAn authorized user can log in to the EVALARM web client and trigger an alarm there. This is particularly suitable for:Control centersReception / Security CenterCrisis teamFacility ManagementAdministrators3. Via the PC clientAt workstations, an alarm can also be triggered via the PC client. This is useful if employees in the office or at fixed workstations need to quickly initiate an alarm.4. Via emergency button / IoT buttonFor threat situations or silent alarms, a physical emergency button can be used. With EVALARM, stationary IoT buttons can be directly connected to the EVALARM backend via a hub. This allows the alarm to be generated very quickly and forwarded to the defined groups.Typical scenarios:Threat at receptionAttack on employeessilent alarmmedical emergencyRequesting assistance in sensitive areas5. Via mobile emergency buttonMobile employees can use a mobile emergency button. In an emergency, this button can send an SMS to EVALARM, triggering an alarm. Depending on the device, fall detection can also be used.6. Via interfaces / APIAlarms can also be triggered automatically by connected systems, for example by:Fire alarm systemsMonitoring systemsBuilding automationIoT systemsControl center softwareother third-party systemsThis is particularly interesting when technical events are intended to automatically trigger an alarm chain.

Location-based alerting ensures that only those individuals relevant to a specific location, building area, or incident site are notified. This reduces false alarms, accelerates response times, and improves coordination during emergencies. This feature is particularly crucial for companies with multiple locations, large buildings, or complex organizational structures.

Yes. EVALARM can provide relevant location and situational information such as building plans, fire department route maps, or GPS positions. This allows alerted personnel to more quickly identify where an incident is taking place and which areas are affected. This supports a targeted response and improves orientation during operations.

Yes. EVALARM supports the multilingual delivery of information. This allows companies and organizations to ensure that employees, external personnel, or international teams receive important emergency information in an understandable way. This is particularly relevant for companies with multilingual workforces or international locations.

Yes. With EVALARM, tasks can be specifically assigned to responsible individuals or teams. Their progress can be tracked and documented, so those responsible can see at any time which measures have already been completed and where further action is needed.

Escalation management means that in the event of a lack of feedback, critical incidents, or specific timeframes, additional people, roles, or external bodies are automatically or manually alerted. EVALARM enables escalation levels based on time, role, or event type and makes escalation paths transparent and traceable.

Yes. If no response is received, EVALARM can automatically alert other responsible parties or defined escalation groups. This prevents critical incidents from going unaddressed. Automatic escalation supports stable processes even in complex situations or outside of regular working hours.

EVALARM's functionalities are suitable for many safety-critical scenarios, including fire, first aid, technical malfunction, IT malfunction, evacuation, threat situations, crisis management communication and other emergency or crisis situations.The platform combines alerting, information, coordination and escalation in a central solution.

Compared to traditional telephone chains, EVALARM enables significantly faster, automated, and traceable alerting. People can be reached simultaneously via multiple channels, feedback is documented, and escalations can be triggered automatically. This results in fewer delays, less information loss, and a better overview of the current situation.

A central platform ensures that all involved parties work with the same information. Alerts, situation reports, tasks, feedback, escalations, and documentation are all brought together in one place. This improves response speed, reduces coordination errors, and creates a transparent basis for analysis and documentation.