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The right solution
EVALARM for a wide variety of alarm and emergency situations
Fire
EVALARM offers a comprehensive solution for fault, alarm and emergency management in the field of fire protection.
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Fastest possible and secure alerting
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Fastest possible orientation
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Transparency of the tasks to be done
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Current position image through real-time information
Optimization of alarm and emergency communication
1. Create Fire Alarm
Safe and rapid detection of the event
Fire alarm system (FAS)
Smoke/heat detector
Manual activation (hand-held call point)
Triggering via EVALARM App / Mobile Client
Security service / Plant security
Control center / external agencies
technical interfaces (telephone, email, SMS, REST API)
3. Orientation
Rapid orientation
Display of affected buildings, areas & floors
Type of alarm (smoke, fire, fire alarm activation)
Display of escape and rescue routes
Display of defined collection points
Availability of evacuation and fire safety assistants
Information on specific hazards
(e.g. hazardous materials, technical rooms)
5. Current Situation
Transparent real-time overview of the fire situation
Fire alarm status (active / localized / under control)
Feedback from buildings & areas
Evacuation progress
Open / unconfirmed zones
Timeline of measures
Regular status updates for affected individuals
(e.g. “Evacuation in progress”, “Area cleared”)
2. Multi-Channel-Alerting
Immediate, redundant alerting of all relevant persons
Push notification (EVALARM app, desktop)
SMS, call, email
Alarm despite muting
Voice alarm / Text-to-speech
Control of technical systems
(Sirens, loudspeakers, displays, elevators)Alerting according to fire and role plan
Involvement of external emergency services
(Fire department, security service)
4. Coordinated action
The goal is to lead all involved parties.
Task allocation for fire safety and evacuation assistants
Real-time feedback from the areas
Provision of fire, evacuation & emergency plans
Central contact and escalation lists
Telephone & operational conferences (operational management)
Clear instructions for action, e.g.:
Leaving the building
Go to the collection point
Avoid areas
Support for people in need
Coordination with fire department & incident command
7. Reporting
Audit compliance & documentation
Complete documentation of the fire incident
Alerting & Communication History
Feedback & times per area
Proof of evacuation and protective measures
Lessons Learned & Optimization
Audit, insurance & regulatory reporting
6. Escalation & De-escalation
Dynamic control of the event
Confirmation of partial or full alarm
Automatic escalation in case of missing feedback
Expansion to additional buildings/locations
Integration of additional operational and leadership roles
All clear after clearance by the incident command
Regulated return or closure of areas
Digital Alarm- and Emergency Communication
Optimization of alarm and emergency communication
First Aid
In medical emergencies, every second counts!
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Fastest possible and secure alerting
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Fastest possible orientation
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Transparency of the tasks to be done
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Current position image through real-time information
Optimize your individual alarm and emergency communication processes.
1. Trigger first aid alarm
Different possibilities
Manual activation (emergency / first aid button)
Triggering via EVALARM App / Mobile Client
Report by employee/colleague
Security service / Reception
Phone, email, SMS
Wearables / medical sensors (optional)
REST API / technical interfaces
3. Orientation
Fastest possible medical assessment
Display of the event location (building, floor, room)
Type of medical emergency (as far as known)
Display of available first responders
Display of first aid facilities
(First aid kit, AED / defibrillator)Special notes
(e.g., unconsciousness, falls, circulatory problems)
5. Current Situation
Real-time overview of the medical operation
Status of the first aid operation
Arrival and activity of the first responders
Measures initiated
Status of external rescue forces
Time course
Discrete status updates to defined roles
(e.g., security, HR, management)
2. Multi-channel alerting
The fastest possible and most targeted alerting of first responders
Push notification (EVALARM app, desktop)
SMS, call, email
Alarm despite muting
Alerting according to first responder and shift schedule
Location-based alerting (nearest first responders)
Integration of external help
(Emergency services, company doctor – depending on the escalation)
4. Coordinated action
Synchronized real-time information & support
Task allocation to first aiders
Feedback from first responders (on the way / on site)
Provision of first aid instructions and checklists
Central contact lists
Telephone/conference call if required
Specific instructions for action, e.g.:
Provide first aid
Get an AED
Call the emergency services.
Secure the area
6. Escalation & De-escalation
Dynamic management of medical emergencies
Escalation in severe/life-threatening conditions
Automatic integration of additional first responders
Alerting external rescue services
Handover to ambulance service
De-escalation after stabilization
Return to normal operations
7. Reporting
Audit compliance & occupational safety documentation
Documentation of the first aid intervention
Alert & Timeline
First responders involved
Measures taken (without detailed medical diagnoses)
Proof of occupational safety & BG
Lessons Learned & Optimization of the First Responder Organization
The right solution
EVALARM for a wide variety of alarm and emergency situations
Technical Faults
In the event of technical malfunctions, quick and coordinated action is crucial!
Advantages at a glance:
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Immediate alerting of technical, facility and emergency teams
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Clear allocation of affected facilities, areas and locations
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Targeted instructions for employees and users
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Escalation to external service providers or manufacturers
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Parallel communication of all participants in real time
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Complete documentation of the fault detection and resolution process
Optimize your individual alarm and emergency communication processes
1. Trigger a technical fault
Early and reliable detection
Technical monitoring systems (BMS, IoT)
Elevator emergency call / fault indicator
Reported by employee, visitor or user
Manual triggering via EVALARM App / Mobile Client
Security services / Facility management
Control center / external agencies
REST API / technical interfaces
3. Orientation
Fastest possible technical situation assessment
Display of affected facilities, systems & areas
Type of fault (e.g. failure, malfunction, limit exceedance)
Current status (restricted / unavailable)
Impact on people & business
Dependencies on other systems
Availability of technical and service personnel
5. Current Situation
Transparent real-time overview
Status of the technical fault
Progress of error analysis & resolution
Feedback from affected areas
Timeline of measures
Estimation of the recovery time
Regular status updates to defined target groups.
2. Multi-channel alerting
Targeted information for the responsible authorities
Push notification (EVALARM app, desktop)
SMS, call, email
Alerting according to technical, standby & shift schedule
Escalation levels (FM → Technology → Management)
Integration of external service providers
(Elevator, ventilation, energy, maintenance)Optional information for affected users/areas
4. Coordinated action
Targeted control of the fault correction
Task allocation to technical and service teams
Real-time feedback on the processing status
Provision of operating and emergency instructions
Central contact and escalation lists
Telephone and voting rounds (if needed)
Targeted instructions for users, e.g.:
Do not use elevators
Avoid areas
Open window / Use backup power
Waiting for release
6. Escalation & De-escalation
Situation-dependent control
Escalation in the case of:
longer downtime
Danger to persons
Impact on critical processes
Extension of the alerting system
(e.g., security, management, crisis team)Transition to emergency or backup operation
De-escalation after troubleshooting
Return to normal operations
7. Reporting
Traceability & operational reliability
Documentation of the technical malfunction
Alerting & Communication History
Measures, times & participants
Root cause analysis (if required)
Maintenance & Optimization Instructions
Proof for operator, insurance & audit purposes
The right solution
EVALARM for a wide variety of alarm and emergency situations
Threat Alarm
In the event of threats, attacks, or security-critical situations, designated teams must be informed immediately.
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Fastest possible and secure alerting
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Fastest possible orientation
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Transparency of the tasks to be done
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Current position image through real-time information
1. Trigger threat alarm
Different possibilities
Emergency button
Mobile Clients
PC alarm (keyboard)
3. Orientation
Fastest possible orientation
Display of reporting location in the building overview plan
Display GPS position (outdoors)
Availability & Acknowledgement Emergency Team
5. Current Situation
Real-time information
Display of reporting location in the building overview plan
Display of fire service route maps
Reporting history
Emergency team availability
7. Reporting
Audit compliance:
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Documentation & Reporting
2. Multi-channel alerting
Fastest and most reliable alerting of intervention teams, employees, external parties, etc. – tailored to your individual needs:
Push notification on mobile clients (APP) or desktop PCs
SMS, call, email
Alarm despite muting
Control of technical systems (sirens, flashing lights, etc.)
Involvement of external units (e.g. control center, security companies, etc.)
4. Coordinated action
Synchronized real-time information
Processing and synchronizing action instructions in real time
Emergency documents and contact lists
Telephone conferences (dial-out)
6. Escalation & De-escalation
Real-time information
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Escalation if the emergency team fails to acknowledge the situation adequately.
The right solution
EVALARM for a wide variety of alarm and emergency situations
Evacuation
Evacuations – whether due to fire, hazardous materials or external influences – require precise coordination.
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Digital triggering and control of evacuations
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Building plans and collection points immediately available for viewing
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Task lists for evacuation helpers
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Real-time feedback from all areas
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Traceable documentation
1. Trigger evacuation alarm
Different possibilities
Fire alarm system (FAS), hazard detection systems
Manual triggering (emergency button)
Triggering via EVALARM App / Mobile Client
Security service / Plant security
Control center / external authorities
Phone, email, SMS
REST API / technical interfaces
3. Orientation
Fastest possible situation and action orientation
Display of affected buildings, areas & floors
Depiction of escape and rescue routes
Display of collection points
Location information (e.g. smoke, hazardous material, threat)
Availability of evacuation helpers
Indication of special protection needs
(e.g. people with reduced mobility)
5. Current Situation
Real-time overview of the evacuation
Evacuation status per building / area
Feedback from evacuation helpers
Attendance & assembly point status
Open / unconfirmed areas
Timeline & Action Status
Regular updates for affected parties
(e.g. “Evacuation in progress”, “Area cleared”)
2. Multi-channel alerting
Fastest and most reliable alerting – tailored to specific target groups
Push notification (EVALARM app, desktop)
SMS, call, email
Alarm despite muting
Voice alarm / Text-to-speech
Control of technical systems
(Sirens, loudspeakers, displays, barriers)Alerting according to evacuation and role plan
Involvement of external bodies
(Fire department, security service, authorities)
4. Coordinated action
Synchronized real-time information & measures
Task allocation to evacuation helpers
Real-time status updates from the areas
Provision of emergency and evacuation plans
Central contact lists
Telephone & conference calls (operations management)
Specific instructions for action given to individuals, e.g.:
Leaving the building
Go to the collection point
Avoid certain areas
Coordination between security, management & emergency services
6. Escalation & De-escalation
Dynamic evacuation control
Confirmation of partial or full evacuation
Automatic escalation in case of missing feedback
Involvement of additional emergency services & authorities
Parallel alerting processes
(e.g. medical care, crisis team)De-escalation / all clear
Regulated return or closure of areas
7. Reporting
Audit compliance & traceability
Complete documentation of the evacuation
Alerting & Communication History
Feedback & times per area
Proof of evacuation measures
Lessons Learned & Optimization
Audit & Compliance Reporting
(e.g. occupational safety, authorities, insurance companies)
The right solution
EVALARM for a wide variety of alarm and emergency situations
IT Outage
IT disruptions – such as system failures, network outages or security incidents – must be dealt with quickly in order to maintain operations.
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Immediate notification to IT teams & specialists
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Prioritized tasks for rapid analysis
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Escalations in case of critical failures
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Clear status and fault management
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Documented measures for audits
1. Trigger an IT disruption
Different possibilities:
Monitoring systems (servers, network, cloud, applications)
Helpdesk / Service Desk
User report (hotline, ticket, email)
Manual triggering via EVALARM App / Mobile Client
Automated threshold triggers
External service providers / providers
REST API / Webhooks
3. Orientation
Fastest possible situation assessment
Display of affected systems, applications & services
Priority & criticality (e.g., business impact)
Affected user groups / locations
Current fault status
Dependencies (systems, processes, customers)
Availability of IT & support resources
5. Current Situation
Real-time status of the IT outage
Current system status (available / limited / down)
Progress of analysis & troubleshooting
Timeline of measures
Impact on business processes
Availability and workload of the deployment teams
Status communication to users ("update information")
Push notifications, email notifications, or app updates
2. Multi-channel alerting
Fastest and most targeted information – tailored to the specific target group
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Push notification (EVALARM app, desktop)
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SMS, call, email
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Alerting according to on-call and shift schedule
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Escalation levels (1st / 2nd / 3rd level)
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Integration of external service providers (ISP, Cloud, Manufacturer)
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Parallel information from users / specialist departments
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Alerts also outside of business hours
4. Coordinated action
Synchronized real-time information & action control
Task assignment and processing in real time
Joint status updates
Provision of emergency, operational & restart documents
Central contact lists
Telephone & online conferences (War Room / Bridge)
Targeted instructions for users, e.g.:
Use of alternative systems
Logout / Restart
Working in emergency mode
Coordination between IT, specialist departments & management
6. Escalation & De-escalation
Dynamic control of the disturbance
Confirmation of critical incident / Major Incident
Automatic escalation at time or impact thresholds
Convening of an incident or crisis team
Automatic integration of additional user groups
Active information and guidance for users
e.g. restrictions, availability
De-escalation after stabilization
Transition to normal operation
7. Reporting
Audit security & transparency
Complete documentation of the fault sequence
Alerting, communication & action history
User information & instructions
Root Cause Analysis
Lessons Learned & Optimization Measures
Compliance, audit & SLA reporting
Digital Alarm- and Emergency Communication
EVALARM for a wide variety of alarm and emergency situations
Rampage / Violence
In situations involving rampages or active threats, a fast, clear and unambiguously structured alert is vital.
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Immediate notification of all relevant authorities
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Silent alarm possible
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Clear instructions for action and behavior
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Coordination of crisis and response teams
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Precise situational awareness in real time
1. Trigger a shooting spree
Different possibilities:
Manual trigger (panic/rampage button)
Triggering via EVALARM App / Mobile Client
Report by staff, students, visitors
Security service / Plant security
Control Center / Police
Telephone notification (internal / external)
REST API / Integration of external security systems
3. Orientation
Fastest possible situation and hazard assessment
Display of affected buildings, areas & floors
Known location / direction of movement of the threat
Display of safe, restricted & to-be-avoided areas
Display of retreat and shelter spaces
Availability of security and evacuation assistants
Special protection needs (e.g. schools, visitors)
5. Current Situation
Transparent real-time overview of the threat situation
Status of the violent act (acute / under investigation / under control)
Feedback from buildings & areas
Status of security and locking measures
Overview of open / unconfirmed zones
Timeline of measures
Controlled status updates to defined target groups
2. Multi-channel alerting
Immediate, targeted and partially silent alerting
Push notification (EVALARM app, desktop)
SMS, call, email (role-specific)
Alarm despite muting
Silent alert for those affected
Alert according to active shooter and role plan
Simultaneous alerting of:
police
Security service
Crisis team / Management
4. Coordinated action
Targeted guidance of all participants in real time
Task allocation to security and operational roles
Real-time feedback from affected areas
Provision of active shooter and security plans
Central contact and escalation lists
Telephone & situation conferences (incident command)
Clear instructions for action for those affected, e.g.:
Leave the building when it is safe
Hiding / barricading
Avoid areas
Emergency services are waiting
Close coordination with police and operations management
6. Escalation & De-escalation
Dynamic control of position
Confirmation of the acute rampage situation
Automatic escalation for new reports
Expansion to additional buildings/locations
Involvement of additional operational and management personnel
All clear only after clearance by the police.
Transition to aftercare and restart phase
7. Reporting
Audit compliance & official traceability
Complete documentation of the event
Alerting & Communication History
Measures, times & roles involved
Proof of protective and safety measures
Lessons Learned & Prevention Measures
Documentation for authorities, organizations & insurance companies
