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Functionalities for alerting, information, and crisis management
EVALARM supports organizations in alerting individuals quickly, classifying situations clearly, coordinating measures securely, and triggering escalations in a targeted manner – in real time, across locations, and on all devices.
Alerting
In the event of an incident, responsible individuals and groups must be reached without delay. EVALARM enables fast, targeted, and traceable alerting via various channels and devices.
Alerting of individuals, groups, or roles
Location-based alerting
Triggering via web, app, PC client, or technical systems (fire alarm systems, BMS, etc.)
Alerting via push, SMS, email, call, or desktop (multi-channel alerting)
Override phone settings (e.g., silent mode)
Location- and role-based alerting logic
Simultaneous alerting of multiple organizational units
Traceable delivery and feedback information or availability status
Orientation
To ensure that a report leads to the correct measures, those in charge need a clear overview quickly. EVALARM assists in assessing the situation and provides relevant information in a structured format.
Clear presentation of the event and affected areas (building plans, fire brigade routing cards, GPS, etc.)
Traceable delivery and feedback information (alarm acknowledgment and availability of emergency teams)
Provision of standard operating procedures (SOPs) and scenarios
Display of relevant contacts, roles, and responsibilities
Linking with situational information and technical reports
Multilingual information provision
Unified information base for all parties involved
Act & Coordinate
After the alert has been triggered, structured workflows are essential.
EVALARM assists those in charge in executing measures, coordinating tasks, and sharing information in real time.
Digital operating procedures and task lists
Task distribution to responsible individuals and teams
Real-time communication between participants (e.g., task processing, evacuation status, exchange of situational information)
Documentation of measures and status changes
Cross-site coordination
Escalate & De-escalate
When a situation becomes critical or no response is received, escalation paths must function reliably. EVALARM ensures that information and measures are passed on to the next level, either automatically or through targeted action.
Escalation levels by time, role, or event type
Automatic forwarding in case of missing feedback
Alerting of additional decision-makers or external agencies
Escalation rules for different scenarios
Transparent tracking of escalation paths
Secure processes even in complex situations
